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Frequently Asked Questions

·       We at Go natural Herb love our work and have deep respect for the earth and its gifts. We source, procure and, supply the finest herbs that 100% natural. We do not compromise in the quality. We do not produce them and we only procure it from the most reliable and trustworthy resources from the places that are known to produce these herbs for decades.

·        Dried Herbs: You may wish to make either a tea,  decoction or an infusion with our dried herbs. Teas are a small amount of herb steeped for a short amount of time, while infusions are a larger amount of herb (typically 1 oz) steeped for a long amount of time (4-8 hours). While teas are useful for dealing with acute situations, infusions are nourishing and nutritive food-like beverages which are helpful for chronic conditions.

  • ·         To make a tea, steep 1-2 teaspoons of dried herb in a cup of boiled water for a few minutes or to taste. Strain and enjoy with a bit of honey, if you wish.
  • ·         To make an herbal infusion, place one ounce (about a cup) of dried herb into a quart mason jar. Fill it with boiling water, put a lid on it, and let it steep for 4-8 hours. If you like, you can add a pinch of mint or licorice root for flavor. Then strain out the plant material, compost it, and enjoy one or more cups of the liquid daily. Infusions are delicious warm or cold and can be sweetened with honey or any other natural sweetener. They keep for 2-3 days in the refrigerator.

To make a decoction, place 2-4 tablespoons of the dried herb in a pot and fill with water, making sure to cover the herb well. Bring to a boil, then simmer covered for 30 minutes to two hours. Let sit overnight, then strain, and refrigerate, use, or preserve.

None of our products have an expiration date, but their longevity will depend on which products you’ve chosen and how you store them. All of our products are best stored in a cool, dry place out of direct sunlight. Here are some specific guidelines for using our products at their peak potency.

Generally Dried herbs retain their potency for 1-2 years. For best long-term storage, transfer from our packaging into a jar or other airtight container and keep out of direct sunlight.

It should be stored in cool and dry places.

You can place an order online, by mail, by phone, or shop in select stores.

Yes we offer bulk discount. We supplies and exports herbs in various countries where they are used in health supplements, medicines , cosmetic products , blending of tea etc whenever we find major quantity we arrange special discounts for our clients. 

Yes we offer bulk discount. We supplies and exports herbs in various countries where they are used in health supplements, medicines , cosmetic products , blending of tea etc whenever we find major quantity we arrange special discounts for our clients.

We have a tie up with "Shiprocket" courier company. Which is one of the most reputated logistic company of the country. It delivers good with proper care and in within said time limits.

In rare cases, we will notify you if we need to backorder an item. We will ask you if you’d like to hold the order until we have all your items available or if you prefer we will ship your items separately.

We stand behind our products absolutely and offer all of our customers a 100% Satisfaction Guarantee. If for any reason you are not satisfied, we will replace your product or refund your money within 30 days of purchase. In these cases, we are unable to pay for the return shipping (unless there was an error with your order, of course). Thank you for understanding.

If you are unsatisfied with a product, please email [email protected] to let us know within 30 days of receiving your order. We will do our best to accommodate your needs and make sure that you are provided with excellent customer service.

Yes we have a tie up with many international logistic companies. We deliver our product worldwide.

Yes You cancel your order. Just simply write to [email protected]


Yes we can help you in cancelling your order partially. Simply write it to [email protected]

Yes, In go natural herb we value privacy and security of our customers at highest standards.

For more information, send us an email at [email protected]